The dashboard is here: ten blocks of metrics on your calls, right inside the portal.
Find out moreFor marketing
The phone is the only source that tells you what your customers ask in their own words, where they call from and in which language. Here the portal looks less like a bookings panel and more like market listening.
Why do people call me, besides booking?
Which countries and languages are the calls coming from?
How many of my callers are customers who’ve been before?
DashboardCall intelligence
Where to find it
Call reasons
How to read it
“Unidentified” and “no interaction” together come close to “book”: almost half of callers hang up or go unclassified. That’s first contact, not bookings.
DashboardCalls by country
Where to find it
Spain1,23093.0%
Italy211.6%
France191.4%
United States120.9%How to read it
A market you’re not working on may be calling you, and getting worse service than locals.
The portal is included in your Bookline service. If you’re not a customer yet, we’ll show it to you with data from a venue like yours.
Access the portal