New

The dashboard is here: ten blocks of metrics on your calls, right inside the portal.

Find out more

If your job starts when the guest walks through the door

Your thing is today’s service: which bookings are still live, what has dropped since yesterday, how many people don’t show and which large groups are still waiting for an answer.

The main questions you can answer

  • How many of the generated bookings are still valid?

  • Do they cancel early? Do I have time to resell the table?

  • How many no-shows have I had, out of how many bookings?

DashboardBooking lifecycle

How much of what I book actually sits down?

Where to find it

  • Dashboard
  • Venues
  • Agents
  • Channels
  • Contacts
  • Activity
  • Integrations
  • Requests
  • Reports
  • Billing
  • Team
271

271 bookings · 1,096 pax

  • Valid at the restaurant25594%
  • Cancelled at the restaurant83%
  • Not completed (unknown reason)83%

How to read it

Valid, cancelled and lost with no known reason, out of the period’s bookings.

DashboardCustomer insights

How many large groups are still waiting for an answer?

Where to find it

  • Dashboard
  • Venues
  • Agents
  • Channels
  • Contacts
  • Activity
  • Integrations
  • Requests
  • Reports
  • Billing
  • Team
1
8p
2
9p
6
10p
1
11p
2
12p
2
14p
1
31p
2
40p
1
55p
  • Requested 18(287 Pax)
  • Approved 7(72 Pax)
  • Rejected 2(22 Pax)
  • Pending 9(193 Pax)

How to read it

Pending Pax usually outweigh approved ones: the biggest booking is the one that takes longest to answer.

The portal, from front of house’s view

The portal is included in your Bookline service. If you’re not a customer yet, we’ll show it to you with data from a venue like yours.

Access the portal