CoverManager integration
Phone and WhatsApp bookings that go straight into CoverManager
Bookline's assistant handles your restaurant's calls and WhatsApp messages and manages the booking in CoverManager: it creates, changes or cancels it, depending on what the customer asks.
WHAT IT DOES
What the assistant does when you connect Bookline to CoverManager
Books, changes and cancels
It writes the booking into your system and also changes or cancels it when the customer asks. It works by phone and on WhatsApp.
Respects your zones
It books in the area of the restaurant the customer prefers and saves the customer's name on the booking, by phone and on WhatsApp.
Handles bookings that need a card
When a booking requires a card, the assistant handles it within the same flow, by phone and on WhatsApp.
Takes group bookings
It handles group requests and passes them to your booking system, by phone and on WhatsApp.
Waiting list, email and automatic cancellation
By phone, it adds the customer to the waiting list, updates their email on the booking and cancels automatically when the cancellation-policy deadline passes.
Reminders and satisfaction survey
It sends the customer booking reminders and a satisfaction survey automatically.
HOW IT WORKS
From call to booking in your system, in three steps
The customer calls or writes on WhatsApp
The assistant replies instantly, at any hour, and understands what they ask for: book, change or cancel.
It checks your booking system
It looks at your restaurant's availability while it talks to the customer.
It records the change
It creates, changes or cancels the booking in the system. Your team sees it reflected in the system.
HOW TO START
Request a demo and we connect it to your CoverManager
We hold a meeting, look at how your restaurant works and prepare a tailored proposal.
FAQ
Frequently asked questions about Bookline and CoverManager
The essentials of how the assistant connects to your booking system.
With Bookline's assistant connected to CoverManager: it answers the call, checks availability and records the booking in the system, where your team sees it reflected, with no need to write it down by hand.
Yes. Bookline has an integration with CoverManager and works directly on your restaurant's bookings.
All three: create, change and cancel bookings, both by phone and on WhatsApp.
Yes. Booking, changing, cancelling, choosing a zone, handling bookings that need a card and taking group bookings work by phone and on WhatsApp. The waiting list, the email update and the automatic cancellation when the policy deadline passes are by phone.
Bookline adapts to each business, so you can ask for information, we hold a meeting and prepare a tailored proposal. You can request a demo whenever you like.