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1200+ hospitality teams have already put their trust in us
CONTEXT
KEY DATA
0%
Of those who call have never been in contact before through channels other than the phone.
Speaking is easier
0%
Calls are concentrated in the two hours before the service.
It is immediate
0%
Of the calls, they have customers asking a question before starting the booking process.
Answer questions
0%
From the reservations, some involve special situations that must be managed (for example, birthday candles, special cakes, etc.).
Customizable
USE CASES
turn calls or messages into direct bookings
Answer every call or message with multilingual AI 24/7 and win more direct booking opportunities — manage table availability, reservations, and customer inquiries automatically, with no unanswered calls.
INTEGRATIONS
INTEGRATION WITH Restaurant Software
Bookline connects seamlessly with your restaurant's booking systems, POS, CRM and channel managers, such as TheFork, CoverManager, Restoo, OpenTable, Zenchef and SevenRooms. We integrate through APIs, webhooks and automation tools to synchronise availability, bookings and guest data in real time.
View all integrations
BENEFITS
WHAT BOOKLINE BRINGS YOU
24/7 reservation coverage, faster table turnover during peak service, fewer no-shows after the automated confirmation flow, and a measurable lift in direct revenue you can attribute back to recovered calls.
HOW IT WORKS
Where do we start?
From initial setup to go-live, we guide you through a simple and practical process to ensure your AI assistant runs smoothly within your operations.
Discovery and onboarding
We begin with an initial meeting to understand your use case and business needs. You then complete a short form with the information needed so we can design the right solution.
Setup and activation
We fine-tune the interactions and personalise your assistant's details. When everything is ready, we coordinate activation with your telephony provider and have it up and running in under 48 hours.
Launch and ongoing support
We start working together, with no lock-in contract, and stay by your side after launch: we review performance, share updates and optimise the service based on real metrics.
TESTIMONIALS
Thousands of users trust us
Discover how Bookline helps teams answer every call, improve service, and increase direct bookings.
With Bookline we have achieved smoother booking management. Before, every missed call meant one less booking. This saves a lot of time for both the customer and us, and gives us another source of bookings.
Ángel Luis Díez
Chief Marketing Officer, Sibuya
Implementing Bookline was a relief: staff stopped feeling that anxiety about the phone ringing non-stop. AI is a tool that helps us attract more people so we can continue to pass on our tradition.
Christopher Ghelarducci
Operations Manager, La Prosciutteria
Before Bookline, peak season was chaos: hundreds of calls we couldn't answer and lost customers. With Bookline no call is missed, service is agile and customers receive confirmations instantly.
Álvaro García
Founder and Vice President, CampingRed
FAQs
Frequently Asked Questions
Everything you need to know about how Bookline automates bookings and phone service for your restaurant.
Bookline's assistant answers every call instantly, at any hour and in several languages. It takes the booking, answers the usual questions about the restaurant and, if the customer needs a person, transfers the call with a summary of what was said.
The assistant answers around the clock, also when the restaurant is closed or the team is busy in the dining room, so no call goes unanswered and each one can end in a booking.
Bookline integrates with TheFork, Cover Manager, Restoo, OpenTable, Zenchef, SevenRooms and other industry booking systems. A booking taken by phone syncs directly with your system, with no need to switch tools or enter it by hand. If you use TheFork, see how the integration works; if you use CoverManager, see this one.
Yes — it manages bookings in real time and syncs them directly with your management system, with no manual intervention needed from your team.
The same assistant handles calls and WhatsApp messages around the clock: it takes bookings, sends confirmations and answers your customers' frequently asked questions.
It sends confirmations and reminders over WhatsApp before the booking, which reduces no-shows and leaves you room to fill the table again.
It instantly shares opening hours, menu, location, special menus, or cancellation policy, without tying up staff with repetitive calls.
The agent transfers the call along with a summary of the prior context, so your team can continue the conversation without asking for the same information again.
Bookline adapts to the needs of each business, so you can ask for information: we hold a meeting and prepare a tailored proposal. Request a demo